Personal Information

At Linore Collective, we take your privacy seriously. When you shop with us, we collect personal information such as your name, address, telephone number, email address, date of birth, gender, payment details, and other information you provide. This data helps us process transactions, arrange deliveries, handle returns, and improve your shopping experience. We also automatically collect your computer’s IP address to gain insights into your browser and operating system. With your permission, we may send you marketing emails about our brand, new products, and updates.

Information Collection
We collect personal information that you provide to us when placing orders, creating an account, or contacting us. This may include your name, contact details, payment information, and purchase history.

Use of Information
Your information is used to process orders, communicate with you about your purchases, and improve our services. We may also use your data to send you promotional offers if you have opted-in.

Data Protection
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.

Sharing of Information
We do not sell your personal information to third parties. We may share your data with service providers who assist us in operating our website and processing payments. We may also disclose information if required by law or to protect our rights.

Cookies and Tracking
Our website uses cookies to enhance your browsing experience and collect data on site usage. You can manage your cookie preferences through your browser settings.

Your Rights
You have the right to access, correct, or delete your personal information. You can also opt-out of receiving marketing communications at any time.

Consent

By providing us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, you consent to our collecting and using your information for that specific reason only. For secondary purposes, such as marketing, we will ask for your express consent and provide you the opportunity to decline. If you change your mind, you can withdraw your consent at any time by contacting us at info@linorecollective.com.au.

Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Shopify

Our store is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell our products and services. Your data is securely stored through Shopify’s data storage, databases, and the general Shopify application, protected by a firewall. If you choose a direct payment gateway, your credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Shopify adheres to PCI-DSS standards, managed by the PCI Security Standards Council.

Security

We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed. If you provide your credit card information, it is encrypted using SSL and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is completely secure, we follow PCI-DSS requirements and implement additional industry standards.

Miscellaneous

You warrant that you have the necessary rights to agree to these terms. Any failure to exercise rights hereunder does not constitute a waiver. If any provision is found unenforceable, it will be limited to the extent necessary, so the Agreement remains effective. Updates or changes to this policy will be communicated, and continued use of our services implies acceptance of the updated policy.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon posting. Material changes will be notified on our website, informing you of what information we collect, how we use it, and under what circumstances we disclose it.

Contact Information

For questions, or to access, correct, amend, or delete your personal information, contact us at info@linorecollective.com.au.